1. Information We Collect

Information You Provide Directly:

We collect information when you:

• Create an account or make a purchase
• Subscribe to our newsletter or SMS marketing communications
• Contact our customer service team
• Participate in surveys, promotions, or contests
• Leave product reviews or testimonials
• Interact with us on social media

This information may include: name, email address, phone number, shipping and billing address, payment information, order history, product preferences, and any other information you choose to provide.

Information Collected Automatically:

When you visit our website, we automatically collect certain information through cookies and similar technologies, including device information (IP address, browser type, operating system), usage data (pages visited, time spent, links clicked), shopping behavior (products viewed, cart contents, purchase history), geographic location data, and referral source.

Information from Third Parties:

We may receive information about you from social media platforms, marketing partners and analytics providers, shipping carriers and payment processors, and data brokers and public databases.

2. How We Use Your Information

To Provide Our Services:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Manage your account and preferences
• Provide customer service and support
• Process returns, exchanges, and refunds

For Business Operations:

• Improve our website functionality and user experience
• Analyze shopping trends and customer preferences
• Conduct research, surveys, and product development
• Detect and prevent fraud and security threats
• Maintain accurate business records

For Marketing and Communications:

• Send promotional emails about new products and special offers
• Send SMS marketing messages (with your explicit consent)
• Display personalized advertising
• Request product reviews and feedback

For Legal Compliance:

• Comply with applicable laws and regulations
• Respond to legal requests and prevent illegal activity
• Enforce our Terms of Service and other policies
• Protect our rights, privacy, safety, and property

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers:

We share information with trusted third-party service providers who assist us in operating our business, including: payment processors (Stripe, PayPal), shipping carriers (USPS, UPS, FedEx), email service providers, SMS marketing platform providers, cloud storage and hosting services, analytics and advertising partners (Google Analytics, Facebook Pixel), and customer service platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers:

If Blissed Skin is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Legal Requirements:

We may disclose your information when required by law, such as: in response to a subpoena, court order, or legal process; to comply with government requests or investigations; to protect the rights, property, or safety of Blissed Skin, our customers, or others; to prevent or investigate fraud or illegal activity.

With Your Consent:

We may share your information with third parties when you give us explicit permission to do so.

Amazon Marketplace Purchases:

When you purchase Blissed Skin products through Amazon.com, your transaction data and personal information are collected and managed by Amazon.com, Inc. according to Amazon's Privacy Policy. Blissed Skin does not receive your full payment information or certain personal details when you purchase through Amazon. Amazon shares limited information with us (order details, shipping address) solely to fulfill your order. For questions about data collected during Amazon purchases, please refer to Amazon's Privacy Policy at amazon.com/privacy or contact Amazon Customer Service.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: encryption of sensitive data (SSL/TLS protocols), secure payment processing through PCI-DSS compliant providers, regular security assessments and updates, access controls and employee training, and firewalls and intrusion detection systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience and gather information about how you use our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (shopping cart, secure checkout)
• Performance Cookies: Help us understand how visitors interact with our site (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver personalized ads based on your interests

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. You can also opt out of interest-based advertising by visiting Digital Advertising Alliance (www.aboutads.info/choices) or Network Advertising Initiative (www.networkadvertising.org/choices). Our website currently does not respond to "Do Not Track" browser signals.

6. Your Privacy Rights

For All Users:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

California Residents (CCPA Rights):

In addition to the rights above, California residents have the right to know what categories of personal information we collect and how we use it, know whether we sell or share personal information (we do not sell your information), opt-out of the "sale" or "sharing" of personal information for targeted advertising, request specific pieces of personal information we've collected, and non-discrimination for exercising your CCPA rights.

European Union Residents (GDPR Rights):

If you are located in the EU, you have additional rights under GDPR: right to object to processing of your personal data, right to restrict processing in certain circumstances, and right to lodge a complaint with your local data protection authority.

How to Exercise Your Rights:

Email us at: privacy@blissedskin.com, Call us at: [Phone Number], or Submit a request through our website. We will respond to your request within 30 days (45 days for GDPR requests). We may need to verify your identity before processing your request.

Governing Law & Jurisdiction:

These privacy terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions (consistent with major e-commerce industry standards). For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in King County, Washington.

1. Agreement to Terms

By accessing or using Blissed Skin's website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must discontinue use of our Services immediately. These Terms constitute a legally binding agreement between you and Blissed Skin LLC ("Blissed Skin," "we," "us," or "our").

2. Eligibility and Account Registration

Age Requirement:

You must be at least 18 years of age to use our Services and make purchases. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Account Creation:

To access certain features of our Services, you may need to create an account. When creating an account, you agree to: provide accurate, current, and complete information; maintain and promptly update your account information; keep your password secure and confidential; notify us immediately of any unauthorized use of your account; and accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or contain false, fraudulent, or misleading information.

3. Products, Pricing, and Availability

Product Information:

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, images, or other content on our website are error-free, complete, or current.

Pricing:

• All prices are listed in USD
• Prices do not include applicable taxes or shipping fees unless otherwise stated
• We reserve the right to change prices at any time without prior notice
• Pricing errors will be corrected, and you will have the option to reconfirm your order at the correct price or cancel

Product Availability:

All products are subject to availability. We reserve the right to: limit quantities available for purchase, discontinue products at any time, refuse or cancel orders at our discretion, and correct errors in product information or pricing.

If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.

4. Orders and Payment

Placing Orders:

When you place an order through our Services, you agree to: provide accurate and complete payment and shipping information, authorize us to charge the payment method provided for the total order amount, review and confirm your order before submitting, and comply with all applicable laws regarding online purchases.

Order Confirmation:

After you submit an order, you will receive an email confirmation. This confirmation does not constitute our acceptance of your order—it is simply acknowledgment that we received it. We reserve the right to accept or decline your order for any reason.

Payment Processing:

We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, PayPal, and other payment methods as indicated at checkout. Payment is processed securely through our third-party payment processors (Stripe, PayPal, etc.). You authorize us to charge the payment method provided for the total amount of your order, including products, taxes, and shipping fees. All transactions are processed in USD.

Payment Security:

We use industry-standard encryption (SSL/TLS) to protect your payment information. However, we do not store your complete credit card information on our servers—it is securely processed by our PCI-DSS compliant payment processors. If your payment fails or is declined, we will notify you and may cancel your order.

5. Shipping and Delivery

Shipping Locations:

We ship to addresses within the United States (including all 50 states, DC, and U.S. territories) and select international locations. Shipping availability and costs vary by location.

Shipping Methods and Times:

Standard Shipping: 5-7 business days | Expedited Shipping: 3-5 business days | Express Shipping: 2-3 business days | International Shipping: 10-21 business days (varies by destination). Shipping times are estimates and not guaranteed. Actual delivery times may vary based on shipping carrier, weather conditions, holidays, and customs processing (for international orders).

We are not responsible for delays caused by shipping carriers or transportation issues, weather conditions or natural disasters, customs processing or duties (for international orders), or incorrect or incomplete shipping addresses provided by you. If your package is lost or damaged in transit, please contact us at support@blissedskin.com.

6. Product Usage and Safety

Our products are cosmetic products intended for external use only. They are not drugs and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Safety Guidelines:

To ensure safe use of our products, please:

• Read all product labels, instructions, and ingredient lists before use
• Perform a patch test before first use, especially if you have sensitive skin or known allergies
• Discontinue use immediately if irritation, redness, or discomfort occurs
• Consult a healthcare professional if you have concerns or if symptoms persist
• Keep products out of reach of children
• Store products in a cool, dry place away from direct sunlight

The information provided on our website is for educational and informational purposes only and is not a substitute for professional medical advice. Individual results may vary. The effectiveness of our products depends on various factors including skin type, consistency of use, and individual skin conditions.

7. Intellectual Property Rights

All content on the Blissed Skin website and Services, including but not limited to text, graphics, logos, images, designs, product names, software, code, videos, and multimedia content, is owned by or licensed to Blissed Skin LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademark Notice:

"Blissed Skin" and our logo are registered trademarks of Blissed Skin LLC. All other trademarks, service marks, and trade names referenced on our Services are the property of their respective owners. Unauthorized use of any trademark may be a violation of federal and state trademark laws.

Limited License:

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to reproduce, distribute, publicly display our content, create derivative works, use our content for commercial purposes, or remove or alter any copyright, trademark, or proprietary notices.

All content on the Blissed Skin website, including text, images, logos, and designs, is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Disclaimers and Limitation of Liability

DISCLAIMER OF WARRANTIES:

TO THE FULLEST EXTENT PERMITTED BY LAW, BLISSED SKIN PROVIDES ITS SERVICES AND PRODUCTS "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: warranties of merchantability, fitness for a particular purpose, or non-infringement; warranties that our Services will be uninterrupted, error-free, or secure; and warranties regarding the accuracy, reliability, or completeness of content or product results or effectiveness.

Services Provided "AS IS" and "AS AVAILABLE":

Following industry-standard practices, Blissed Skin services and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee that our Services will be: uninterrupted or available at all times; error-free or free from technical malfunctions; free from harmful components (viruses, malware, etc.); safe against loss or alteration of data; or compatible with all devices or browsers.

Third-Party Product Disclaimer:

If Blissed Skin products are sold by third-party sellers on marketplaces (including Amazon Marketplace), the third-party seller is responsible for product quality, accuracy, legality, and safety. Blissed Skin is not the seller in such transactions and acts as the brand owner/manufacturer only.

LIMITATION OF LIABILITY:

TO THE FULLEST EXTENT PERMITTED BY LAW: BLISSED SKIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. While we take great care in formulating and manufacturing our products, we cannot guarantee that our products will be suitable for every individual or that you will achieve specific results. You use our products at your own risk.

Maximum Liability Cap:

TO THE FULLEST EXTENT PERMITTED BY LAW, BLISSED SKIN'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE IN QUESTION IN THE LAST 12 MONTHS, OR $100 USD, WHICHEVER IS GREATER. This limitation applies regardless of: the legal theory (contract, tort, negligence, strict liability); Blissed Skin's prior knowledge of possible damages; the inability of a specific remedy to fulfill its essential purpose.

9. Indemnification by Customer

You agree to indemnify, defend, and hold harmless Blissed Skin LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and legal costs) arising from:

• Your breach of these Terms of Service
• Your violation of any law or regulation
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
• Your use or misuse of Blissed Skin products or services
• Any content or information you submit, post, or transmit through our Services
• Your negligent or wrongful conduct

This indemnification obligation survives the termination of your use of our Services.

10. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Changes will be effective upon posting to our website with an updated "Effective Date."

Notification of Changes:

We will notify you of material changes by: posting a prominent notice on our website, sending an email notification to registered users, and updating the "Effective Date" at the top of this page.

Your continued use of our Services after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the modified Terms, you must discontinue use of our Services.

11. Contact Information

If you have questions, concerns, or feedback about these Terms of Service, please contact us:

Blissed Skin Customer Service
Email: legal@blissedskin.com
Phone: [Phone Number]
Mail: [Physical Address]
Hours: Monday - Friday, 9 AM - 6 PM EST
Response Time: Within 5-7 business days